Personal information refers to various types of information recorded by electronic or other means that can identify a specific natural person's identity alone or in combination with other information, or reflect the activities of a specific natural person, including name, date of birth, identification number, personal biometric information, address, contact information, communication records and content, account passwords, financial information, credit information, location data, accommodation information, health and physiological information, transaction information, etc.
Personal sensitive information refers to personal information that may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment if disclosed, illegally provided or abused, including identification numbers, personal biometric information, bank account numbers, communication records and content, financial information, credit information, location data, accommodation information, health and physiological information, transaction information, personal information of children under 14 years old (inclusive), etc. (we will prominently mark specific personal sensitive information in bold in this Privacy Policy).
The definitions of personal information and personal sensitive information comply with the requirements of international data protection frameworks such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Personal Information Protection Act (APPI) of Japan, Personal Information Protection Act (PIPA) of South Korea, and Personal Data Protection Act (PDPA) of Southeast Asian countries.
You understand and agree:
1. We are committed to creating a rich variety of products and services to meet your needs. Since the products and services we provide cover many categories, and the specific scope of products or services selected by different users varies, the types and scope of personal information collected and used will also differ. You may determine them according to the specific product or service functions.
2. We may apply the collected information to other service scenarios. Specifically, the information you provide in the process of using specific functions or services may be reused by us for other functions or services, including but not limited to: presenting customized content for you (such as targeted advertising), pushing information security tips based on your browsing behavior, and conducting crowd feature analysis based on feature tags to optimize service accuracy and content personalization matching. It should be specially noted that if the information usage scenario exceeds the initial purpose clearly informed at the time of collection, or has no direct and reasonable connection with the original purpose, we will explain the specific usage intention to you again in advance and obtain your explicit authorization and consent.
3. To continuously optimize your product and service experience, we have always focused on the iterative upgrading of technical capabilities. Based on this, we may launch innovative functions or improve existing functions in a timely manner according to the needs of service upgrading. This process may involve collecting new personal information data or adjusting the purpose and form of information processing. For such changes in information processing methods, we will clearly explain the specific purposes, scope and processing paths of information collection to you through various channels such as revising privacy policy clauses, pushing pop-up notifications, and improving service page descriptions, and provide you with a clear authorization selection mechanism. We will only carry out the collection and application of relevant information after obtaining your explicit consent. If you have any questions, objections or suggestions for improvement during the entire process of information processing, you may feedback at any time through the official contact channels published by us, and we will accept and give professional replies promptly.
When you register for the "Neo Tribe" service, we will collect the following information for creating an account and using social functions: nickname, avatar, gender, date of birth, phone number, intended username and password. If you agree to authorize us to share your account information (including avatar, nickname and other information prompted on the page) with third-party platforms to facilitate your convenient registration or login with third-party accounts, we will share relevant information with third parties in accordance with your authorization. In addition, we may obtain relevant information about you from third-party platforms according to your authorization (such as avatar, nickname and other information authorized by you) and bind it with your "Neo Tribe" account, enabling you to directly log in and use our products and/or services through third-party accounts. We will only use this information within the scope authorized by you. During your registration and use of this service, if you voluntarily supplement personal information such as birthday, hometown, constellation, occupation, school, income, height, real avatar, personal signature, location footprint, housing and car ownership status, dating purpose, work region to enrich your personal profile, it will help us provide you with better services and personalized experience. Based on such extended information, we may customize relevant personalized service content for you. It should be specially noted that even if you choose not to provide the above information, it will not affect your use of the basic functions of Neo Tribe products or services, and will only restrict your use or participation in personalized service options related to such information. The above information provided by you will be continuously authorized to us for use during your use of this service. When you actively cancel your account, we will anonymize or delete your personal information as soon as possible in accordance with the requirements of applicable laws and regulations.
When you complete the registration and start to use various services of Neo Tribe, or when Neo Tribe runs in the background, to ensure that you can normally use our services, maintain the normal operation of our services, ensure the safe operation of the software and services, and ensure the quality and efficiency of operation, we will collect information about the services you use and the way you use them, and correlate this information. Such information includes:
Please note that standalone device information, log information, etc. are information that cannot identify the identity of a specific natural person. When we combine such information with other information to identify the identity of a specific natural person, or use it in combination with personal information, such information will be regarded as personal information during this period. Unless explicitly authorized by you or otherwise stipulated by laws and regulations, we will take anonymization and de-identification measures for such personal information. To accurately present information content that is more in line with personalized needs and easy to operate, we deeply mine your behavior preference characteristics by analyzing your device usage data and service interaction records. Based on the above feature analysis results, we will further build a group feature model, which will serve as an important basis for optimizing information display strategies, accurately pushing content and implementing targeted commercial advertising delivery. If you do not want to use the personalized display and related recommendation services provided by us, you can turn off the personalized recommendation service in Neo Tribe App "More - Settings - Privacy". You can also learn about relevant personalized recommendation services according to the introduction in Chapter V "(V) Restricting Automated Decision-Making by Information Systems" of this Privacy Policy. In guest mode, we will provide you with high-quality non-personalized content. If you do not want to receive commercial advertisements sent by us, you can cancel them at any time by activating the "SVIP Ad-Free" function.
When you use information publishing functions such as Moments, Live Broadcast, Chat Room to share content publicly (including publishing pictures and texts, videos, live broadcast content or participating in evaluations and Q&A), you need to enable permissions such as photo album, camera, and microphone to support photo shooting, video recording or voice interaction operations. When you publish live broadcast content, you also need to provide corresponding identity information (real name and identification number) and biometric features (static or dynamic facial features) to us in accordance with legal requirements to complete identity verification. Dear user, when you release information through our service platform, please note that the content you disclose may contain personal information of yourself or other subjects, which may even involve categories of personal sensitive information. A typical scenario is: when you upload picture materials with personal identity information in the social Moments function, such operation may lead to improper exposure of personal information. Based on the above risks, we specially remind you that in the process of using the platform services, you should carefully evaluate the necessity and security of disclosing or sharing such information content. The dynamic photos, short videos, comments and like records uploaded by you in the process of using the service will be stored on our server. This storage method is a basic requirement for realizing relevant functions. We use encryption technology to securely store this information, and you have the right to delete this content at any time. It should be specially noted that without your active authorization or explicit requirements of laws and regulations, we will not provide this dynamic information to any third party, nor use it for purposes other than this function.
When you use functions such as "People Nearby", "Groups Nearby", "Moments Nearby", "Live Broadcast Nearby", we will request location permission after obtaining your explicit authorization. This permission will be used to: match you with nearby users or content, display your geographical location when you publish Moments, and recommend your Moments to nearby users. It should be specially noted that location data is sensitive personal information. If you choose not to provide this information, you will not be able to use the above functions, but it will not affect your normal use of other service functions of Neo Tribe. In addition, you can turn off relevant functions at any time. If you are not a registered user of ours but have enabled location permission, and confirm that you authorize us to extract, disclose and use your geographical location information, you can browse nearby people and nearby Moments.
In the process of establishing follow relationships through our services or using the platform's sharing function to transmit information to third parties, we will obtain service log data related to you, including follow relationship records and information sharing history. This information will be specially used to: realize the social interaction functions you use, and support other relevant purposes clearly informed by us.
When you use leisure and entertainment services such as casual puzzle games, to ensure that you can enjoy these services smoothly, improve your experience quality, ensure the stable operation of relevant functions, optimize the overall performance of the product, and maintain the security of your account, we will collect and use the following information: account information, device information, log information, transaction record information. When you interact with nearby players through text, pictures, voice, video and other ways during use, after obtaining your authorization and consent, we will access your microphone, photo album, camera and geographical location information to support the following functions: voice chat, live broadcast interaction, nearby player matching. At the same time, we may collect and save the above information content sent by you to filter inappropriate content such as pornography, violence, politically sensitive content, insults and malicious advertisements, purify the platform content ecology, and maintain a healthy network environment. When you leave the live broadcast room, chat room or video and voice call interface, to ensure that you can continue to view the content of these pages through the small window function and quickly return through the floating shortcut entry, you need to authorize the opening of the floating window permission.
When you purchase Neo Coins, we may collect the payment-related information provided by you. In addition, if your live broadcast wealth level is upgraded to a specific level, thus qualifying you to use the large-amount recharge function, we will collect the bank card number provided by you and the corresponding account holder name information. When you withdraw income, we will collect the payment account information (such as PayPal, local mainstream payment tools) and identity verification information (real name, identification number, biometric features) provided by you.
When you contact us or file a dispute resolution application, to ensure the security of your account and the system, we need you to provide necessary personal information to verify your user identity. We may save your communication/call records and content (including account information, other information provided by you to prove relevant facts, or contact information left by you) to contact you or help you solve problems, or record the handling schemes and results of relevant problems. To meet the reasonable needs of service provision and service quality improvement, we may use your other relevant information, including: information provided by you when communicating with customer service, feedback information submitted by you when participating in questionnaires. When you query the bound Neo Tribe account through real-name information, to ensure account security, we will require you to provide your real name and identification number, and complete identity verification through face recognition technology to ensure that it is your own operation. It should be specially noted that such information belongs to sensitive personal information. We will only use the above information for this verification, and will not retain relevant content unless otherwise stipulated by laws and regulations and with your explicit consent. You have the right to refuse to provide such information. If you choose to refuse, it may lead to the inability to use the query service, but it will not affect the normal use of other functions.
When you use the function of blocking phone contacts and address book friends, you need to authorize the opening of the address book permission. We will: perform irreversible encryption processing on your address book information, and only collect the encrypted information. It should be specially noted that such information belongs to sensitive personal information. If you choose not to provide this information, you will not be able to use the above blocking function, but it will not affect the normal use of other functions.
To ensure the security when you use the services provided by us, our affiliated companies and partners, effectively prevent various security risks including phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions, etc., protect the personal and property safety of you, other users and the public, accurately identify illegal and irregular behaviors or behaviors that violate platform rules, comprehensively evaluate account and transaction risks, implement effective identity verification mechanisms, and timely detect and prevent the occurrence of security incidents. We may: use your user information, transaction information, device information and network logs, integrate information legally shared by affiliated companies and partners (with authorization or in accordance with legal provisions), and take necessary recording, auditing, analysis and disposal measures.
You can use your Neo Tribe account to access products or services provided by our affiliated companies through the link entrances provided by us. To realize a one-stop service experience based on associated accounts and facilitate your unified management of various services, we will centrally display your information on the Neo Tribe platform and recommend content that may interest you, including information from fields such as live broadcast and games. You can discover and use the above services through Neo Tribe's homepage, "More" and other functions. To facilitate you to receive benefits provided by partners, we may provide link entrances to third-party services. It should be specially noted that we will not share your personal information with third-party service providers, nor will we collect your personal information on behalf of third-party service providers. However, please note that in the process of using services provided by third-party service providers, these service providers may collect personal information necessary to provide services for you in accordance with their independently formulated privacy policies. Therefore, when you fill in personal information on third-party landing pages, we suggest you keep a prudent attitude and be sure to carefully read the privacy policy content of third-party service providers. Important reminder: the privacy policies of third-party service providers are not bound by this Privacy Policy. We will make every effort to require third-party service providers to comply with relevant laws and regulations when processing your personal information, and we will require third-party service providers to take necessary confidentiality and security measures.
You understand and agree that the services provided by us may require you to enable access permissions for location information (geographical location), camera, photo album (picture library), microphone (voice) and address book on your device to realize the collection and use of information involved in these permissions. You can read the Neo Tribe Device Permission List to learn about the situation of Neo Tribe's application and use of system permissions. We will pop up a prompt to ask you whether to enable the corresponding permissions when you use relevant services. You can view the status of the above permissions item by item in your device settings or the client's "More - Settings - Privacy - System Permission Management", and can independently decide to enable or disable these permissions at any time. Please note that when you enable any permission, it means you authorize us to collect and use relevant personal information to provide you with corresponding services; when you disable any permission, it means you revoke the authorization, and we will no longer collect and use relevant personal information based on this permission, and cannot provide you with the service corresponding to this permission. It should be specially noted that your decision to disable permissions only affects the subsequent collection and use of information, and will not affect the collection and use of information carried out based on your authorization before.
You confirm and recognize that the contact information (such as phone number) provided by you during the use of our products and/or services may be used by us in daily operations to send various notifications (including user message notifications, identity verification, security verification, usage experience surveys, etc.), as well as to push commercial information about services, functions or activities that may interest you through SMS, in-app messages or other appropriate channels. If you do not want to receive such information, you can choose to unsubscribe through the unsubscribe option provided in the notification.
When you use the message push service, to ensure that the application can still receive client push messages normally when it is closed or running in the background, avoiding you missing important information, we need you to enable the auto-start permission. After enabling this permission, the system may wake up the Neo Tribe application for auto-start, which is a necessary measure to ensure the timely delivery of messages. Warm reminder: you can manage the application startup permission in the device settings. If you disable the auto-start permission, it may lead to delays in message reception.
When you use Neo Tribe services: to meet the necessary needs of functions such as information sharing and participating in activities, we may call the clipboard function, and only use the minimum necessary information related to the functions (including passwords, links, statistical parameters, etc.). Special note: the company will only upload the clipboard content to the server when it identifies that the clipboard content is a Neo Tribe sharing instruction, and will never upload any other information in the clipboard.
We will collect various sensor information on your device, specifically including data such as gyroscope, pedometer, light, acceleration, magnetic field, distance, rotation vector and direction. With the help of these sensor data, we can obtain device status information including direction, angle and acceleration. The collected sensor information will be mainly used for the following aspects: optimizing the "Shake" function to enhance your interactive experience; adjusting the screen angle in shooting and game scenarios to ensure you enjoy the product experience with the best perspective; optimizing the sound playback mode of the voice function, such as realizing automatic switching between earpiece and speaker, so as to provide more accurate sound adaptation; strengthening account security protection to create a safe and reliable product use environment for you.
If the information you provide contains personal information of other users, before providing such personal information to Neo Tribe, you must ensure that you have obtained legal authorization.
In the following cases, we will obtain your explicit consent in advance: using your information for other purposes not clearly stated in this Privacy Policy; using information obtained for specific collection purposes for other purposes; actively obtaining your personal information from third parties.
If we indirectly obtain your personal information through third parties, we will take the following strict measures:
You fully understand and agree that we do not need your authorization and consent to collect and use your personal information in the following cases, and we may not agree to your requests for correction/modification, deletion, cancellation, withdrawal of consent, and information request:
Please be informed that according to applicable laws, if we take technical measures and other necessary measures to process personal information so that the data recipient cannot re-identify a specific individual and cannot restore it, or we may de-identify the collected information for research, statistical analysis and prediction, to improve the content and layout of Neo Tribe, provide product or service support for business decisions, and improve our products and services (including using anonymous data for machine learning or model algorithm training), the use of such processed data does not need to be separately notified to you and obtain your consent.
If we stop operating Neo Tribe products or services, we will immediately stop collecting your personal information, notify you of the suspension of operation by means of individual delivery or announcement, and delete or anonymize the personal information held.
To ensure the normal operation of the website, provide you with a more convenient access experience, and recommend content that may interest you, we will store small data files called Cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of Cookies, the website can store data such as your preferences. In compliance with the requirements of the ePrivacy Directive (EU) and other regional regulations, we will obtain your explicit consent before using Cookies (except for strictly necessary Cookies). You can manage or disable Cookies through your browser settings. If you choose to disable Cookies, you may not be able to use the services or corresponding functions provided by us that rely on Cookies.
In addition to Cookies, we will also use other similar technologies on the website. For example, the in-site notifications sent by us to you may contain address links to the content of our website. If you click the link, we will track this click to help us understand your product or service preferences so that we can proactively improve customer service experience. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
We are aware of the corresponding legal responsibilities for transferring and publicly disclosing personal information externally. We will only transfer and publicly disclose your personal information within the scope agreed in this Privacy Policy:
We will not transfer your personal information to any company, organization or individual, except in the following cases:
We will publicly disclose your personal information only in the following cases:
In the following circumstances, prior authorization and consent from you are not required for transferring and publicly disclosing your personal information:
According to legal provisions, if we take technical measures and other necessary measures to process personal information so that the data recipient cannot re-identify a specific individual and cannot restore it, the transfer and public disclosure of such processed data do not need to be separately notified to you and obtain your consent.
1. We strive to provide security guarantee for users' personal information to prevent illegal use, unauthorized access and disclosure, leakage, damage and loss of users' personal information. We will use various security protection measures within a reasonable security level to ensure the security of information. For example, we will use encryption technology (such as SSL/TLS), anonymization processing, encrypted storage and other means to protect your personal information; establish a trusted protection mechanism to prevent personal information from malicious attacks; establish an access control mechanism, abide by the principle of least privilege, and ensure that only authorized personnel can access personal information; carry out security and personal information protection training courses to enhance employees' awareness of personal information protection. Currently, Neo Tribe has obtained ISO 27001 Information Security Management System Certification and SOC 2 Type II Certification, ensuring that the information security protection capability meets international standards and the requirements of major regional regulatory authorities.
2. We have an industry-leading data security management system centered on data and around the data life cycle, which improves the security of the entire system from multiple dimensions such as management institutions, organizational construction, system systems, and product technologies. We have established special management systems, processes and organizations to ensure the security of personal information. For example, we strictly limit the scope of personnel who can access information, require them to abide by confidentiality obligations, and conduct regular audits. In the event of personal information leakage and other security incidents, we will activate the emergency plan to prevent the expansion of security incidents, and notify you by means of push notifications, announcements, etc. in accordance with the requirements of regional regulations.
3. We will take reasonable and feasible measures to try to avoid collecting irrelevant personal information.
4. The Internet is not an absolutely safe environment. We strongly recommend that you do not send personal information through communication methods not recommended by Neo Tribe. You can establish contacts and share with each other through our services. When you create communication, transactions or sharing through our services, you can independently choose the objects of communication, transactions or sharing, as third parties who can see your transaction content, contact information, communication information or shared content and other relevant information. If you find that your personal information, especially your account or password, has been leaked, please contact Neo Tribe customer service immediately so that we can take corresponding measures according to your application. Please note that the information you voluntarily share or even publicly share when using our services may involve your or others' personal information or even personal sensitive information, such as uploading pictures containing personal information when publishing Moments or in public places such as group chats and circles. Please be more cautious about whether to share or even publicly share relevant information when using our services. Please use complex passwords to help us ensure the security of your account. We will do our best to ensure the security of any information you send to us. At the same time, we will also report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities.
You have the right to access your personal information, except for the exceptions stipulated by applicable laws and regulations. You can independently check, correct, delete and copy your personal information in the following ways:
If you cannot check, correct, delete or copy such personal information through the above methods, you can contact us through Neo Tribe customer service at any time. We will reply to your access request within the time limit required by applicable laws and regulations (generally no more than 30 days; if an extension is needed due to complex circumstances, we will inform you in advance). For other personal information generated during your use of our products or services, we will provide it to you in accordance with the relevant arrangements in "(VII) Respond to Your Above Requests" of this Article.
You can delete part of your personal information through the methods listed in "(I) Inquire, Correct or Supplement Your Personal Information, and Obtain a Copy of Your Personal Information" of this Article. You can request us to delete your personal information in the following circumstances:
If we decide to respond to your deletion request, we will also notify the entities that obtained your personal information from us as much as possible to request them to delete it in a timely manner, unless otherwise stipulated by applicable laws and regulations, or these entities have obtained your independent authorization. After you or we help you delete information from our services, in accordance with the provisions of relevant laws and regulations, we may not immediately delete the corresponding information from the backup system. We will securely store your personal information and isolate it from any further processing until the backup can be cleared or anonymized.
Each business function requires some basic personal information to be completed (see "Article I" of this Privacy Policy). In addition, for the collection and use of additional personal information, you can give or withdraw your authorization and consent by contacting Neo Tribe customer service in More - Settings. For example, you can withdraw your authorization for other users to find you through your phone number in Neo Tribe APP "More - Settings - Privacy". You can choose whether to receive system notifications sent by Neo Tribe in the device settings, and at the same time, you can also set the scope of in-app function notifications you wish to receive in Neo Tribe APP "More - Settings - Message Notifications". When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect the personal information processing carried out based on your authorization before.
You can independently submit an account cancellation application on the "Account Cancellation" page (for example, Neo Tribe APP "More - Settings - Account and Security - Account Cancellation"). After you actively cancel your account, we will stop providing products or services for you, and delete your personal information or anonymize it in accordance with the requirements of applicable laws.
If a Neo Tribe user unfortunately passes away, the user's account that has not been cancelled will become a memorial account. We will still protect the security of the user's personal information in the memorial account. The deceased's close relatives can contact us through the methods specified in "How to Contact Us" in this Privacy Policy. On the premise of not violating the deceased's prior arrangements and not infringing on the legitimate interests of others and the public, they can check, copy, correct and delete the deceased's personal information to exercise the legitimate and legitimate rights and interests stipulated by applicable laws and regulations after completing the identity verification procedures.
In certain business functions, we may make decisions only based on non-manual automated decision-making mechanisms including information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you have the right to request us to make an explanation, and we will also provide appeal methods on the premise of not infringing on Neo Tribe's trade secrets, other users' rights and interests, and social public interests. When you register and log in to Neo Tribe to browse recommended content such as Moments and live broadcasts, to provide you with more convenient information display and push services that are more in line with your personalized needs, we will recommend content that may interest you through the personalized recommendation model based on legally collected device information, service log information, combined with other location information obtained with your authorization, and account information such as gender and age that you independently fill in or filter. We will conduct real-time feedback on the recommendation model according to your content browsing and other related behaviors during product use, continuously optimize the recommendation results, and better provide you with services that meet your needs. Please be informed that we have de-identified the above information, and the personalized recommendation algorithm used by us cannot and will not identify the real identity of a specific natural person, but only provides more relevant and rich information based on user behaviors and characteristics.
At the same time, we help you realize the control and independent decision-making of recommended content through the following measures:
To ensure security, you may need to provide a written request or prove your identity in other ways. We may first require you to verify your identity before processing your request. We will give a reply within the time limit required by applicable laws and regulations. If you are not satisfied, you can also file a complaint through Neo Tribe customer service or relevant regulatory authorities. For your reasonable requests, we will not charge fees in principle, but for multiple repeated requests beyond a reasonable limit, we will appropriately charge a certain cost fee. We may refuse requests that are unreasonably repetitive, require excessive technical means (for example, need to develop new systems or fundamentally change current practices), pose risks to the legitimate rights and interests of others, or are highly impractical.
In the following circumstances, in accordance with the requirements of applicable laws and regulations, we will not be able to respond to your request:
In accordance with the requirements of international frameworks such as GDPR and regional regulations, minors under the age of 16 (or the legal age specified by the region where you are located) are not allowed to create their own user accounts and/or use our services without the consent of their parents or legal guardians. You understand and promise that the registration information you provide to us is true. If your account is identified as having minor usage risks through the minor protection related mechanism, we will provide you with the "Minor Protection Mode". If you are a parent or legal guardian and believe that your child has used our services without authorization, you may contact us to request the cancellation of the account and the deletion of relevant personal information. If you believe you are not a minor, please appeal for identity verification. After the verification is passed, we will immediately restore your account to its original usage state.
We will store your personal information in compliance with the data localization requirements of the regions where we operate (Europe, America, Japan, South Korea, Southeast Asia, etc.). We will choose compliant data centers in the corresponding regions for data storage to ensure compliance with local laws and regulations. Generally speaking, we will store and retain your personal information from the date of obtaining your personal information when you use the service until 6 months after you cancel your account, or in accordance with the retention period required by applicable laws and regulations. After your personal information exceeds the retention period, we will delete your personal information or anonymize it in accordance with the requirements of applicable laws. When our products or services stop operating, we will notify you by means of push notifications, announcements, etc., and delete your personal information or anonymize it within a reasonable period of time.
Our Privacy Policy may be changed. Without your explicit consent, we will not restrict the rights you should enjoy in accordance with this Privacy Policy. For major changes, we will provide prominent notifications (including announcements on Neo Tribe and even pop-up prompts to you) and obtain your consent if required by applicable laws and regulations. Major changes referred to in this Policy include but are not limited to:
We will also archive old versions of this Privacy Policy for your reference.
You can contact us in the following ways, and we will reply to your request within the time limit required by applicable laws and regulations:
If you are not satisfied with our reply, especially if you believe that our personal information processing behavior has damaged your legitimate rights and interests, you can also file a complaint with the local data protection authority (such as CNIL in France, ICO in the UK, CCPA enforcement agencies in the US, PIPC in Japan, PIPC in South Korea, PDPC in Singapore, etc.) or seek legal remedies through litigation in accordance with applicable laws and regulations.